Topic 1.3: How to reach people who don’t want to use help

The refusal of this support may be associated with different factors (for example, the proportion between foods, corresponding to the nutrition rules, may not be equivalent to the beneficiary’s eating habits, and the access to food support may be associated with different levels of social stigmatization, between others). To reach people who need this support but don’t want to use help implies a two-level response: individualized and community intervention.

Individualized intervention:

  • Understand the reason for the refusal.
  • Ensure the participation of people and families, which involves understanding their needs, the identification and choosing of the best response, and the participation and sovereignty to select and acquire food.
  • Understand whether the food support offered covers the specific food needs of people, namely those that other existing food support do not guarantee.

Community intervention:

  • Information: disseminating content on the subject using various tools and supports, from publishing publications to promoting initiatives for sharing experiences, including the electronic dissemination of information.
  • Campaigns, which it is intended to inform and sensitize society in general regarding the social nature of poverty and social exclusion, to demystify and deconstruct stereotypes and prejudices and thus contribute to the inclusion of people and social groups that are the target of discrimination in Social.
  • Research and projects: focus on studying the phenomena of poverty and social exclusion, to map problems and contribute to their resolution. Training: commitment to training in food literacy, namely training actions that focus on raising awareness about changing certain eating behaviours.